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Student Grievance | Official Website of Veer Bahadur Singh Purvanchal University, Jaunpur, UP, India

Student Grievance

Application Form for Grievance (Click Here)

Grievance Cell Members 

क्र.सं. सदस्यों का नाम विभाग / संस्थान  नामित पद मोबाइल नं. ईमेल 
  डॉ संतोष कुमार     भौतिक विज्ञान विभाग  संयोजक  9532574675 sgr@vbspu.ac.in
  सुश्री अन्नू त्यागी एप्लाइड साइकोलॉजी विभाग  सदस्य 7906496390 annutyagi@vbspu.ac.in
  श्री सचिन    अग्रवाल वित्तीय अध्ययन विभाग सदस्य 9415255042 tellsachin@gmail.com

Procedure for Redressal of Grievances

  • An aggrieved stakeholder who has a grievance can lodge complaint online (at website) or offline with concerned authority. Authority will inquire by way of fact finding and will try will try to redress the grievance within a reasonable time, preferably within a week and communicate the decision to the aggrieved person and all concerned. It will also submit a detailed report to grievance redressal cell through its head.
  • If the stakeholder is not satisfied with the decision of the concerned authority/committee, he/she can submit an appeal to the grievance redressal committee within a week from the date of the receipt of the decision.
  • Grievance redressal committee, after verifying the facts and reports, shall pass appropriate order in the best possible manner within a reasonable time, preferably within 10 days of receipt of application.
  • If stakeholder is not satisfied with the decision, he/she can submit a review appeal to the head of institution within 7 days of receipt of decision of appeal.
  • Grievance redressal Committee, if needed, may recommend to the head of institution, necessary corrective action as it may deem fit, to avoid recurrence of similar grievance.
  • While dealing with the complaint the committee/ authorities at all levels will observe law of natural justice and hear the complainant and concerned people. While passing a decision at any level the relevant provisions of Act/Regulations/ rules should be kept in mind to avoid contradiction of the same.